Free initial clean up with Regular Service!
Frequently Asked Questions
Have questions? We've got answers! Browse through our FAQ to find quick solutions to common queries. If you can't find what you're looking for, feel free to reach out to us directly.
Does Scoop Shark Clean the Entire yard?
Yes Scoop Shark will clean ANY areas that have dog waste. This includes the front, back, side yards, flower beds, dog runs, playgrounds, mulch, etc. All for the same price! We do not charge extra for cleaning your entire yard.
Do you provide cleaning services year round?
Yes! Scoop Shark provides dog waste removal services year-round at all of our locations. Even in the cold winters and hot summers, we will still show up and provide services.
How do you ensure the safety of my dogs?
The safety of our clients and their dogs is a top priority at Scoop Shark. To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.
How much does it cost to hire a professional scooper?
Scoop Shark has scooper service plans starting as low as $60 per month. However, pricing is based on the size of the yard, service frequency, and number of dogs. Most of our clients end up paying between $95 and $135 per month.
Do you have to sign a contract for our services?
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No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling us.
What do you do with the pet waste after a cleanup?
We use scented garbage bags and double bag the waste after every cleanup before placing it in your trash can. This is more environmentally friendly because if there was a dumpster where we placed all of the pet waste, it would attract the many critters we have in Florida and the diseases that come along with them.
Can you clean with my dog in the yard?
Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
Can I request a specific cleanup day?
Yes, you can request a specific cleanup day. Not every cleanup day will be available.
Do we provide arrival windows for services?
No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.